Privacy Policy

We collect account information such as your name, email address, workspace membership, authentication details, and preferences.

When you use the product, you may upload or create sales notes, customer context, documents, conversations, and knowledge-base content. We process this content to provide the KnowSales service.

We may collect usage, device, and diagnostic data so we can maintain security, improve reliability, and understand product performance.

We use your information to operate the service, authenticate users, organize knowledge, power search and AI-assisted workflows, provide support, and improve the product.

We do not sell your personal information. Customer and workspace content is used to provide the service you request and to maintain the security and quality of the product.

We use reasonable technical and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.

No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential and for managing access within your workspace.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

You can contact us to request access, correction, export, or deletion of personal information, subject to technical, legal, and contractual limits.

For privacy questions or requests, contact us at support@knowsales.ai.